Shipping
Shipping and handling charges are typically $5.00.  All purchases will be insured for the value of the items.  Each item comes with a silver gift bag (except Sterling Collars), instructions for care of your jewelry, return policy and information on the company. A receipt will be included.

Custom orders
I am happy to create custom orders.  Just give me a call.  50% down payment is required at the time the order is placed.  Please allow two weeks for custom orders.

SEJ Guarantee
I stand behind the quality, craftsmanship and elegance of my jewelry.  If your jewelry breaks due to a manufacturing defect, your item will be repaired at no cost to you. 

Returns
Silver Essence Jewelry does not offer cash refunds.  Store Credit for the value of the item will be issued.  The returned items must be returned in original packaging and in original condition.  Customer is responsible for shipping charges.